EXPERIENCED PLUMBING SALES / FIELD ADVISORS WANTED! RAPIDLY EXPANDING PLUMBING COMPANY! RELOCATION ASSISTANCE AVAILABLE!

PLUMBING SALES / FIELD ADVISOR (Outside Sales) - Previous Plumbing Sales Experience Required

Full job description

Are you ready for the unmatched career opportunity in customer service and sales? Look no further. Mr Drain Plumbing, is seeking a driven individual like you to join our team. With top tier compensation, this is the career you have always dreamed about. Say goodbye to the same old dead-end roads and embark on a journey that will allow you to provide your family with the life they deserve. Picture yourself enjoying financial freedom, personal growth, and endless possibilities. Our attractive package offers the chance to make a significant impact while enjoying the rewards that come with it. Don't miss out on this opportunistic chance to thrive in your life.

The Plumbing Field Advisor role requires effective appointment setting and closing skills, the ability to WOW our customers, a flexible work schedule, exemplary verbal and written communication skills, and the ability to 'get the job done'. This individual must be a self-starter who is detail oriented, self-motivated, and personable. This position is provided with the support of a dynamic team, a large client database, state-of-the-art equipment and a performance driven management team that believes in doing things the right way, not the easy way.

The Plumbing Field Advisor position is one that will require dedication to honing all working relationships to the best of your ability. Mr. Drain Plumbing is a client first organization, we believe that all good things in business will follow the spirit of how I can help the client. While we know the client is not always right, it is our responsibility to exhaust our best effort to know they are happily involved with Mr. Drain Plumbing. Always inform and remind the client of the process along the way, this will help to avoid surprises about the process.

As a Mr Drain Plumbing Field Advisor your need to cultivate thriving relationships will go well beyond those of the client. Each technician who may be performing sold work will need to be communicated to in a way that is building the relationship between you, remember everybody has a view on how things could be done. The more clarity you have on the contract in explanation of work to be performed the less verbal explanation will be required. Your relationship with dispatch will be essential for a smooth transition from one potential opportunity to the next. The more effectively you are communicating your next availability and or delays the stronger the working relationship will be, remember we all need each other to work as a team to reach and exceed our goals.

Duties & Responsibilities:

Plumbing Field Advisors will welcome incoming Plumbing inquiries with genuine interest and have the ability to listen to and educate customers on their Plumbing system options.

Accurately build and provide estimates to clients while effectively communicating and providing detailed notes, rebate information, financing rates, permit information.

Follow every single job from start to finish to ensure that the 5-star service the client has purchased is being delivered every single time:

Collecting all required signatures, from the agreement all the way through to the financing paperwork and the completion signature

Communicate with the Assigned Plumbing Service Technician before and after the install while keeping close contact with the field supervisor to guarantee everything that was promised has been delivered.

Keep in contact with the client throughout the installation process communicating any challenges or changes being made to the original scope of work while providing and thoroughly explaining solutions and alternatives to the client before the adjustments begin.

Verify that the job has been completed to the client’s satisfaction on the day of completion and secure payment.

May be required to work overtime.

Performs other relevant duties as assigned by the needs of the business.

Fulfill agreed upon schedule.

Provide prompt reporting to dispatch when in route to call, with expected duration of visit and immediately upon becoming available for next call (see and comply with dispatch policy)

Run plumbing service calls, diagnose plumbing systems and product failures (these findings must be clearly shared with clients)

Construct and explain options of correction and improvement.

Use Mr Drain Plumbing price guide to formulate cost of options discussed.

Coordinate sold jobs with technicians and dispatch.

Perform basic plumbing jobs, drain cleaning and use of video equipment.

Communicate with Sales Manager potential return visits for options regarding systems and safety evaluation findings.

Attend company meetings as scheduled.

Learn and understand the roles of other salespeople to fill when the demand is greater than their capacity.

Qualifications and Skills

4 years plumbing trade experience (Preferred) with success in the industry.

Ability to communicate effectively with customers, managers, and peers, both written and verbally

Must have at least 2 years of Plumbing Sales experience.

Must have passion for exceptional service.

Must enjoy serving and helping others.

Must have excellent written and communication skills.

Must be team oriented as well as work independently.

Must have excellent organizational skills.

Must have a strong desire to succeed.

Must be trainable/coachable.

Must have a strong work ethic.

Must demonstrate the highest level of integrity - doing the right thing even when no one is watching.

Engaging and enthusiastic personality that blends well with a fast-paced, goal-driven environment.

Ability to cope with pressure, multiple tasks, deadlines and rapidly changing priorities.

Ability to build relationships with a wide variety of internal and external contacts.

Familiarity with Service Titan software a is a plus!

Must be able to pass background check and have a valid CA driver's license with an acceptable driving record.

Must be authorized to work in the United States

Ability to obtain and maintain a valid California non-commercial Class C driver's license and Home Improvement Sales (HIS) license.

PHYSICAL REQUIREMENTS OF AN HVAC COMFORT ADVISOR

Ability to sit, stand, walk, twist, bend, stoop, kneel, crawl, climb stairs/ladders.

Ability to lift / carry / push / pull up to 75 lbs.

Ability to work at heights and in confined spaces.

Ability to work in hot and cold temperature extremes.

Ability to wear required PPE (personal protective equipment)

Job Type: Full-time

Pay: $250,000.00 - $500,000.00 per year

Benefits:

401(k) matching

Dental insurance

Health insurance

Life insurance

Vision insurance

Vacation Pay, Sick Pay, and Holiday Pay

Schedule:

8-hour shift

Day shift

Supplemental pay types:

Bonus opportunities

Commission pay.

Uniforms and Uniform Laundering – Work Boot Allowance

Tools and Equipment Provided

Company Vehicle & Gas Card

Company issued iPhone iPad.

Fun company sponsored events with lots of giveaways.

Working in a energetic, collaborative, and fun environment

With Mr. Drain Plumbing, you have incredible earning potential. Our company offers a compensation package that greatly exceeds what our competitors in the industry have to offer. Most of our field advisors earn $250K or greater annually. Not only will you be rewarded with astounding pay, but you will also receive additional perks and bonuses that will make your income soar. We believe in the value of exemplary client care and sales, and we reward our team members accordingly. We understand the importance of a healthy work-life balance, and we prioritize it for our team members. With an accommodating work schedule, you will have the flexibility to maintain a fulfilling personal life while still excelling in your career. At Mr. Drain Plumbing, experience a career that is not only financially rewarding but also offers the support and benefits you deserve. Join us today and experience the unlimited potential that awaits you.

Mr. Drain Plumbing is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Company car
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Compensation package:

• Bonus opportunities
• Commission pay
• Monthly bonus

Schedule:

• 8 hour shift

License/Certification:

• Driver's License (Required)

Work Location: On the road